Privacy Policy

1. Introduction

Webzline ("we," "us," or "our") operates VedicAnk (accessible at vedicank.com). This Privacy Policy describes how we collect, use, store, and protect your personal data when you use our platform.

We are committed to complying with applicable Indian data protection laws, including the Digital Personal Data Protection Act, 2023 (DPDPA) and the Information Technology Act, 2000.

2. Data We Collect

We collect the following types of data:

3. Data We Do NOT Collect

All numerology chart data, client records, and calculation results generated within VedicAnk are processed on our servers but belong entirely to you. We do not analyze, sell, or share your numerology data with any third party.

4. How We Use Your Data

We use your personal data solely for:

• Providing and maintaining the VedicAnk service
• Processing subscription payments
• Sending important service notifications
• Providing customer support
• Improving our platform based on usage patterns
• Complying with legal obligations

We will never sell your data to third parties or use it for advertising purposes.

5. Payment Processing

All payment transactions are handled through Razorpay, a PCI-DSS compliant payment processor. We do not store your full credit/debit card details on our servers. Razorpay's privacy policy governs the handling of your payment data during transactions.

6. Data Retention

• Active accounts: Data is retained for as long as your account remains active.
• After cancellation: Account data is retained for 3 years post-expiry for tax and legal compliance purposes, after which it is permanently deleted.
• Deletion requests: You may request immediate deletion of your data at any time (subject to legal retention requirements).

7. Cookies & Tracking

We use only essential cookies required for the functioning of the platform (session management, authentication). We do not use advertising cookies, tracking pixels, or any third-party analytics that collect personal data.

8. Data Security

We implement industry-standard security measures including:

• HTTPS/TLS encryption for all data in transit
• Encrypted storage for sensitive data at rest
• Regular security audits and vulnerability assessments
• Access controls limiting data access to authorized personnel only

9. Your Rights Under DPDPA 2023

As a data principal, you have the right to:

• Access your personal data held by us
• Request correction of inaccurate data
• Request erasure of your data
• Withdraw consent for data processing
• Nominate an individual to exercise rights on your behalf
• File a grievance with us or the Data Protection Board of India

We will respond to all data rights requests within 30 days.

10. Third-Party Services

We may use limited third-party services for:

• Payment processing (Razorpay)
• Email delivery (transactional emails only)
• Hosting infrastructure

Each third-party service is bound by their own privacy policies and our data processing agreements.

11. Children's Privacy

VedicAnk is not intended for use by individuals under 18 years of age. We do not knowingly collect data from minors. If you believe we have inadvertently collected such data, please contact us immediately.

12. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify registered users of significant changes via email or in-app notification. Continued use of VedicAnk after changes constitutes acceptance of the revised policy.

13. Grievance Officer

For any privacy-related concerns or data requests, please contact: